Key Accounts Advisor - Head Office (Maternity Cover)

Our mission at Pickerings is to provide the most modern temporary turnkey workspace solutions to give people an inspiring, comfortable and safe working environment. Our products range from site welfare units to offices, classrooms and healthcare facilities.

From our network of depots, we are able to supply high quality temporary buildings to meet customer specifications and the most urgent of deadlines. Our knowledge of temporary buildings and our approach to customer service are built on 50 years’ experience.

You can find out more about our history, what we do and our vision and values on our about us page. 

Job Type: Full time

Reporting to: Sales Office Manager

The Key Account advisor will be accountable for the day-to-day performance of allocated key accounts, delivering operational objectives, leading and supporting projects. Responsible for analysing buying trends, product and services to identify new revenue streams for new and existing customers through bespoke joint business and innovation plans. The Key Account Advisor will be a subject matter expert in these areas and new product development to ensure maximum traction and sales of new products and services.

As a Key Accounts Advisor, you will be expected to:

  • Build strong relationships with Key account list, keeping in regular contact to maintain relationships
  • Have Impeccable interpersonal and customer service skills, even in high-stress situations
  • Monitor the accounts performance and proactively act on any dips in business.
  • Confidently chair and attend Virtual meetings
  • Have a good understanding of our services and products to meet customer expectations
  • Have excellent verbal and written communication skills
  • Provide accurate quotations within agreed time scales
  • Upsell and cross sell products at every opportunity to increase sales and profit margins
  • Build rapport with customers to create continued relationships
  • Follow up quotations within agreed timescales
  • Provide a high standard of customer service to our customers by dealing with any issues prior to acceptance of order by depot

Health and safety

  • Complying with all Health & Safety policies and procedures relating to the welfare of others and myself at all times in the office, depot and on site.
  • Complying with the applicable Risk assessments & Method statements (R.A.M.S).
  • Comply with and uphold company policies and procedures.

Operations

  • Use all relevant aspects of Salesforce. This includes the raising of hire contracts and quotes in line with company policies and procedures.
  • Undertake a full range of administration duties, including word processing, dealing with telephone enquiries, and completing reports as requested.
  • Ensure all company documentation is completed correctly, in line with company policies and in a timely manner.
  • Maintain company and customer records ensuring complicity with GDPR Act (2018).
  • Attend and participate in meetings and training sessions that may be necessary in the performance of my duties.
  • May be required to undertake any additional tasks as may reasonably be required from time to time.

Benefits

  • Up to 33 days holiday per year, including public holidays and a shut-down period between Christmas and New Year, with the ability to purchase 3 additional days of holiday after a qualifying period
  • Pension scheme
  • Confidential Employee Assistance Programme
  • On-line lifestyle benefits such as fitness and food plans and retail discounts
  • Cycle to work scheme
  • Hours of work - 8:30am - 5pm / 8:00am - 4:30pm - 30 minute lunch break

If you wish to apply, please click here.​